Hire Razi
Hire someoneto chase the file.
Razi is a digital coordinator for your title office. It makes the calls, sends the texts and emails, and follows up every day until the file closes. You hire it like staff, and it never drops a file.
Title teams already working with Razi
In plain terms
Three steps. That is the whole idea.
1
Tell us the work you keep chasing
New order follow-up. Curative. Payoffs. Closing reminders. Pick one.
2
Razi works it, day after day
Calls, texts, and emails go out on schedule for as long as the file takes. Nothing is forgotten.
3
Your team handles the judgment calls
When a decision needs a licensed person, Razi hands the file over with the full history attached.
Sample workflows
OperatorCalling on file 24-10877 for a payoff statement, loan ending 4192, good through the 30th.
LenderI can fax it today. What's the number on file?
OperatorStatement received but expires before our closing date. Requesting an updated figure through the 8th.
From open mortgage to payoff in hand.
Closing is set for Thursday the 14th at 10:00. Bring a photo ID and the wire confirmation, I'll send the address the day before.
Works for us. Can we do 10:30?
Moved to 10:30 Thursday. Seller docs are the only item still outstanding on your side.
From scheduling to a confirmed table.
Commitment issued. Exceptions summarized in plain language and delivered to every party on the file.
{
"step": "commitment_delivered",
"channel": "email",
"recipients": 4,
"curative_open": 1,
"consent": "on_file"
}From action taken to the record updated.
Where title work breaks down
The gap is never the software. It is the follow-through.
Files stall between touches
A file rarely dies from one missed step, it drifts, quietly, while everyone assumes someone else has it. Every stalled file is a relationship at risk with the agent who sent it.
One closing, six systems, five weeks
Production software, payoff portals, e-recording, email, phone. Consistency ends up depending on whoever is least busy that day, and that is not a process.
Volume spikes don't wait for hiring
Order counts move faster than headcount ever can. When a good month arrives, follow-through is the first thing to give.
A file, start to finish
Watch it work a real file.
Pick a scenario below, like a new order or a curative chase, and step through what Razi does each day: who it contacts, what it waits on, and when it hands off to your team.
Goal: Clear an unreleased mortgage and a judgment lien before commitment, file 24-10877.
- Planned flow
- Path that went nowhere
- New path or retry
Search comes back with two problems
An unreleased 2019 mortgage and a docketed judgment against a similar name. Neither clears itself, and both have to be gone before commitment.
- exception: open_mortgage_2019
- exception: judgment_lien
- party: prior servicer
Who it's for
Built for the people who carry the file.
Title Agents
Spend less time on administrative work and more time building relationships.
Operators acknowledge new orders, chase what is outstanding, and keep every party current through closing. Your staff steps in for judgment, not for status updates.
Underwriters
Infrastructure that improves data quality and workflow consistency.
The same execution standard runs across every agency in your network, and each decision leaves a record. What was promised, sent, and confirmed is auditable months later.
Title Plant Operators
Indexing as a Service with reliable processes and human-in-the-loop quality control.
Throughput stays disciplined because the sequence is structural, not habitual. Licensed review sits exactly where accuracy matters, and nowhere it doesn't.
What that means for your office
Safe by design, and you can see everything it did.
It stops when someone says stop
One opt-out ends every call, text, and email for that contact, immediately. Quiet hours and contact limits are built in, not optional.
You see every step it took
Every call, message, and decision is recorded in order. If an agent asks what happened on a file, you show the record.
It works in the systems you already use
Razi plugs into your title production software, portals, phone, and email. No rip and replace, no new system for your staff to learn.
The protocol layer underneath
We built TitleMCP, and our operators speak it natively.
TitleMCP is an open-source collection of Model Context Protocol servers and jurisdiction-aware adapters for title, reusable primitives for estoppels, municipal liens, payoffs, tax certificates, releases, FinCEN reporting, and curative work. Razi Title, Inc. created it, released it under the MIT license, and runs on it in production. It is the title industry's only open tooling of its kind.
That matters here for one reason: when a Razi operator needs a parcel record or a payoff figure, it calls a typed tool with a defined schema instead of guessing at a vendor portal. The result lands on the file as data, auditable, replayable, and attributable to the exact call that produced it.
- Open source
- MIT licensed, public schemas
- The only open protocol layer built for title work, anyone can read it, fork it, or ship an adapter.
- We wrote it
- Razi Title, Inc.
- We created TitleMCP because our own operators needed a stable, typed way to reach county and vendor systems.
- We run on it
- Native, not a bolt-on
- Razi operators call TitleMCP tools directly, so every lookup returns schema-typed data instead of scraped guesses.
OPERATOR · TOOL CALLS ON FILE 24-10877
Live- → tooltitlemcp-releases · watch_release
title.releases.v1
{ mortgage: "2019-OR-44182" }
← returns typed ReleaseStatus
- → tooltitlemcp-payoff · parse_letter
title.payoff.v1
{ document_id: doc_8841 }
← returns typed PayoffRecord
- → tooltitlemcp-liens · search_municipal
title.liens.v1
{ address: "1412 Maple Ave" }
← returns typed LienSearchResult
- → tooltitlemcp-curative · open_curative
title.curative.v1
{ defect: "judgment_lien" }
← returns typed CurativeItem
Same schema every time, in every jurisdiction we support, which is why the decision trace behind a cleared exception can be read back months later.
The Razi suite
The orchestration platform is the infrastructure underneath the suite.
Razi Hot Leads
Lead generation with contextual insight on who is worth a call today.
Razi Go
Daily habit-building for sales discipline, grounded in behavioral science.
Razi CRM
Relationship management shaped around title workflows, not generic pipelines.
Razi TV
Branded closing room displays that make the signing table feel like yours.
Results
0%
fewer files stalled past commitment
0 days
of unattended follow-through per engagement
0%
of decisions replayable from the record
Representative results from design partners.
Questions we get first
What hiring Razi actually means.
- What does Razi actually do?
- It takes one piece of your title work and does it every day until it is finished. It confirms new orders, chases what is missing, updates the parties, and reminds people ahead of closing. It uses phone, text, and email, and it hands the file to your staff whenever a licensed decision is needed.
- Is this just a chatbot or an answering service?
- No. An answering service handles one conversation. Razi works one file for weeks, remembers where it left off, and keeps going across every phone call, text, and email involved. The steps are set before it starts, so it does not improvise.
- Does it work with our title software?
- Yes. Razi connects to your title production software, payoff and estoppel portals, e-recording, phone, and email. Your team keeps working where they already work.
- Will my staff lose their jobs?
- No. Razi takes the repetitive chasing, not the judgment. Your team spends its time on decisions, exceptions, and the relationships that bring in the next order.
- What does it cost to hire Razi?
- One annual platform fee plus one fee per completed engagement. There is no charge for seats, messages, minutes, or files that do not close. Pricing is quoted after a scoping conversation, in writing, with the calculation shown.
More detail on how an engagement executes day by day, on the platform fee and completion fee, and on tenant isolation, the consent ledger, and the audit trail.
Put an operator on it.
Bring one workflow you are tired of chasing. We will show you the engagement that executes it.
Hire Razi